Our Privacy Policy Privacy Rights
Effective: January 26, 2009
Corporate
This Privacy Policy applies to keepIThome.com hosted Web sites. Personal Information
As a world leader in Internet security technology, keepIThome.com understands your desire to protect personal information. We intend to inform you how your personal information will be gathered, tracked or used, and to give you choices.
What Information We Gather and Track
We request personal information when you place an order, register a product, request a service, answer a survey, enter a contest, correspond with us or engage in certain other activities on our Web site.
For example:
- If you submit an order on-line with us, we will ask you for information necessary to complete the transaction - such as your name, address, and credit card number.
- If you request technical support online, we will ask you for information necessary to complete the transaction - such as your name address and information about your computer hardware, software and the nature of the problem you are experiencing.
You make the decision whether to proceed with any activity that requests personal information. If you do not wish to provide the requested information, however, you may not be able to complete the transaction.
How We Use the Information We Gather and Track
We use personally identifiable information in the following ways:
- To provide you with information about virus alerts, product upgrades, new products, services,newsletters, informative emails, and research on future product ideas or improvements.
- To assist us in creating content that is relevant to you.
- To provide you with special offers that may be of interest to you and to improve your experience on our Web site
- To assist us in creating better products and services to meet your needs
- To allow you to purchase and download products, obtain access to services or otherwise engage inactivities you select
- To help you quickly find software, services or product information important to you.
With Whom We May Share Your Information
From time to time, we may provide your information to selected business partners to communicate to you information about products or services that they believe are important to you or your business. If you prefer that we not provide your information to our business partners, you may let us know using one of the methods described in this policy. In addition, keepIThome.com retains the services of outside contractors to provide services for us. They may be used to ship products, provide technical support, or handle order processing. We require that these contractors keep the personal information of customers secure and confidential. We also require that these contractors use personal information only on behalf of keepIThome.com. Please be advised that in certain instances, it may be necessary for keepIThome.com to disclose your personal information to government officials or otherwise as required by our legal obligations.
Choice/Opt-out
keepIThome.com provides a number of ways for you to opt-out' of receiving additional information from us or having us provide your personal information to our partners. We may offer you these choices at the time you give us your information. If you do not wish to continue receiving our e-mail newsletters or bulletins you can opt-out of receiving these communications by replying to the unsubscribe in the subject line in the email.
Security and Quality of Personal Information
We have taken security measures, consistent with international information practices, to protect your personal information. These measures include technical and procedural steps to protect your data from misuse, unauthorized access or disclosure, loss, alteration, or destruction. Credit card information is transmitted using secure socket layer (SSL) encryption.
Cookies
keepIThome.com may use cookies from time to time. A cookie is a unique text file that a Web site can send to your browser software. Cookies enable a Web site to tailor information presented to you based on your browsing preferences. keepIThome.com may use cookies to personalize Web pages during your visit to our Web site, and/or to remember you for easy navigation and access during your return visits after registering for our products, services and other offers including but not limited to White Papers, Webcasts, events, evaluation software, e-books, etc. keepIThome.com may also use cookies to track your visit to our Web site. We may collect information, including your IP address, in a form that may be personally identifiable. However, this information will only be used for analytical purposes and will be limited to the minimum necessary to perform the analysis. If you do not want keepIThome.com to deploy cookies in your browser, you can set your browser to reject cookies or to notify you when a Web site tries to put a cookie in your browser software. Rejecting cookies may affect your ability to use of some of the products and/or services at our Web site.
Web Beacons
keepIThome.com may use Web Beacons - also known as single pixel or clear GIFs - on our Web site to analyze traffic patterns such as the frequency of use of particular parts of the site. The data collected helps us learn what information is of most interest to our customers and what offers our customers would most like to see. If you do not want to assist keepIThome.com in improving its Web site, you can opt-out of this Web site analysis by disabling JavaScript on your computer. If you disable JavaScript, some of the features on our Web site will not work.
keepIThome.com may also use web beacons in promotional email messages to determine whether the message was opened and acted on. We may use this information on email response to develop future promotions you may enjoy. Except for the email address you have previously provided, the information we collect does not identify you.
keepIThome.com also uses third party scripts on our site to optimize the effectiveness of keepIThome.com ads appearing on other parties' sites. The information collected is not personally identifiable and is limited to the minimum information necessary to optimize effectiveness.
Web Site Traffic
Through our various tracking methods discussed above, we may track domain names, IP addresses, and browser types from people who visit our site. We use this information to track aggregate traffic patterns throughout keepIThome.com web site. Such information is not correlated with any personal information.
Links to Business Partners
At the keepIThome.com Web site, there are a number of links to companies with whom we have a relationship. keepIThome.com is not responsible for the privacy practices of our business partners. We encourage you to read their privacy statements, as they may differ from ours.
Other Privacy Considerations
Please remember that information you submit in a discussion group or forum, like "Ask keepIThome.com ", will be deemed public information and is not confidential. There is a risk in such communication venues that information can be collected and used by others. Please be careful and responsible when you are online.
Policy Changes
In the event there is a major change to keepIThome.com privacy practices, a prominent notice will be posted on our Web site.
keepIThome.com Contact Information
keepIThome.com has designated a Privacy Officer who is accountable for keepIThome.com's compliance with the privacy practices described in this policy. If you have any questions or comments concerning this policy, please contact us.
keepIThome.com- Privacy Officer
